Crown Coins Privacy Policy โ What Canadian Players Need to Know
Crown Coins Casino is committed to protecting the privacy of all Canadian users in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This privacy policy outlines what personal information is collected, how it is used, and the rights you have over your data.
Information We Collect
Crown Coins collects personal information including your name, email address, date of birth, and mailing address during the account registration process. This information is required to verify your identity, process prize redemptions, and comply with applicable regulatory requirements.
Use of Your Information
Personal data collected by Crown Coins is used exclusively for account management, prize fulfillment, fraud prevention, and customer support. Crown Coins does not sell personal information to third parties. Data may be shared with payment processors (PayPal, Skrill) solely for the purpose of processing prize redemptions.
Data Retention and Security
All personal data is stored on servers protected by TLS 1.3 encryption. Crown Coins retains account data for a minimum of 7 years following account closure, in accordance with Canadian financial record-keeping requirements. You may request deletion of your personal data subject to legal retention obligations by contacting our privacy team at [email protected].
Your Rights Under PIPEDA
Under PIPEDA, Canadian residents have the right to access the personal information held about them, correct inaccurate data, withdraw consent for non-essential data processing, and file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if they believe their rights have been violated.
Cookies and Tracking
Crown Coins uses cookies for session management, security purposes, and performance analytics. No advertising tracking cookies are deployed without your explicit consent. You can manage cookie preferences at any time through your browser settings.
Contact Information for Privacy Requests
If you have questions about how Crown Coins handles your personal data, or if you wish to exercise your rights under PIPEDA, you can contact the Crown Coins privacy team at: [email protected]. We aim to respond to all privacy-related requests within 30 days as required by Canadian law.
Changes to This Privacy Policy
Crown Coins reserves the right to update this privacy policy at any time. Material changes will be communicated to registered users via email at least 14 days before they take effect. Continued use of the Crown Coins platform after the effective date of any changes constitutes acceptance of the updated policy. The current version of this policy is always available at crown-coins-sweepstakes.ca/privacy/.
Third-Party Services
Crown Coins uses select third-party services for analytics and payment processing. Google Analytics is used in anonymized form with IP masking enabled. Payment processors (PayPal, Skrill) operate under their own privacy policies. Crown Coins does not share game-play data, account balances, or redemption history with any third party except as required by law or as necessary to process prize payments.